Legal Notice & Policies

Terms of Use

Purpose

These Terms of Use define the conditions under which users may access and use the connectedmate.com website and the services offered by CONNECTED MATE SAS. By accessing the site, the user unconditionally accepts these Terms of Use.

Access to the site

Access to the site is free of charge. Costs of accessing and using the telecommunications network are borne by the user, as determined by their internet service provider. CONNECTED MATE SAS reserves the right to suspend or interrupt access to the site at any time, particularly for maintenance purposes.

Use of services

The user agrees to use the site and services in accordance with their intended purpose and these Terms of Use. In particular, the user shall not:

• Use the site for unlawful purposes or purposes contrary to these Terms
• Infringe the intellectual property rights of CONNECTED MATE SAS
• Attempt to access unauthorized areas of the site or its computer systems
• Transmit viruses or any other malicious code

User accounts

Certain services may require the creation of a user account. The user is responsible for the confidentiality of their login credentials and all activities carried out under their account. The user agrees to immediately notify CONNECTED MATE SAS of any unauthorized use of their account.

Liability

CONNECTED MATE SAS endeavors to provide accurate and up-to-date information on the site. However, it cannot be held liable for any errors, omissions, or results obtained from the use of this information. The site and services are provided "as is." CONNECTED MATE SAS does not guarantee uninterrupted or error-free operation of the site.

Modification of Terms

CONNECTED MATE SAS reserves the right to modify these Terms of Use at any time. Modifications take effect upon publication on the site. Users are advised to regularly consult this page. Continued use of the site after modification constitutes acceptance of the new Terms.

Privacy Policy

Data collected

In the course of using our services, we may collect the following personal data:

• First and last name
• Email address
• Phone number
• IP address
• Usage and browsing data

Purposes of processing

The data collected is used for the following purposes:

• Creation and management of your user account
• Provision and improvement of our services
• Communication regarding our services (updates, support)
• Usage analysis and statistics
• Compliance with our legal and regulatory obligations

Legal basis for processing

The processing of your personal data is based on the following legal grounds:

• Your explicit consent
• Performance of a contract to which you are a party
• Legitimate interest of CONNECTED MATE SAS

Data retention period

Your personal data is retained for a maximum period of 3 years from your last interaction with our services, unless a longer retention period is required by law.

Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure of your data ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to the processing of your data

To exercise these rights, contact our Data Protection Officer: dpo@connectedmate.com.

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority) or your local supervisory authority.

Cookies

The site uses technical cookies necessary for its proper operation. Analytics cookies may be used to measure site traffic. You can configure your browser to refuse cookies or to be alerted when cookies are sent.

Data transfers

As the site is hosted by Vercel Inc. in the United States, certain data may be transferred outside the European Union. These transfers are governed by appropriate safeguards in accordance with the GDPR (standard contractual clauses).

Terms of Sale

Services offered

CONNECTED MATE SAS offers management consultancy services, as well as software applications (Better Dictate, NoteTaker AI) and associated services. A detailed description of the services is available on the dedicated pages of the site.

Pricing and payment

Service prices are displayed in euros (EUR) inclusive of all taxes (TTC). CONNECTED MATE SAS reserves the right to modify its prices at any time; services are billed based on the prices in effect at the time of the order.

Payment is made online by credit card via the secure Stripe platform. Payment is due at the time of the order.

Right of withdrawal

In accordance with Articles L.221-18 et seq. of the French Consumer Code, the consumer has a period of 14 calendar days from the conclusion of the contract to exercise their right of withdrawal, without having to justify reasons or pay penalties.

To exercise this right, simply send a request by email to legal@connectedmate.com before the deadline expires.

Termination

The user may terminate their subscription or services at any time from their personal space or by contacting support. Termination takes effect at the end of the current period. No partial refund is made for the current period, except in the case of exercising the right of withdrawal.

Applicable law and jurisdiction

These Terms of Sale are governed by French law. In the event of a dispute relating to the interpretation or performance of these Terms, and after an attempt at amicable resolution, jurisdiction is attributed to the competent courts of Paris, France.